Right of cancellation
If you are a private customer you may cancel the contract within fourteen working days, starting the day after you have received the goods, without having to give any reason. To exercise the right, you must inform us: visunext UK Ltd, Victory House, Chequers Road, Tharston, NR15 2YA, Tel 01508 535059, Fax 01508 535927, firstname.lastname@example.org of your decision to cancel this contract by a clear statement (eg letter sent by post, fax or email). You may use the attached cancellation form but it is not obligatory. You can fill in and submit the cancellation form to us or make use of our Return service form.
If you use this second option, we will communicate to you an acknowledgement of receipt of such cancellation on a durable medium (eg by email) without delay.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
You will receive a refund via your original payment method, no later than 30 days after the cancellation of the order has been received in writing.
For full details of our cancellation and returns policy, please see our terms and conditions, paragraph 4