RMA and warranty
If there is a problem with your product, please use the details below to resolve the issue.
If your product arrives with a fault, please contact our sales office with your order number immediately. We will then be able to advise on how best to proceed. If you do not have your order number, you can log in below. Alternatively if you have ordered as a guest, you can complete the RMA form by clicking the link below.
If your product has developed a fault within the warranty period, the normal procedure is to contact the manufacturer directly. If you do not have the contact details, please contact the sales team for the appropriate telephone number. You will require the serial number of the item and your invoice as proof of purchase.