visunext UK Ltd
This statement applies to the current version of www.visunext.co.uk, operated by visunext UK Ltd.
Content
Legal Framework
This accessibility statement is prepared in accordance with:
- EU Directive 2016/2102 on the accessibility of websites and mobile applications
- WCAG 2.1 Level AA (Web Content Accessibility Guidelines)
- UK obligations under the Equality Act 2010
Accessibility Compliance Status
The website www.visunext.co.uk is currently partially compliant with WCAG 2.1 Level AA standards. We have implemented many accessibility features but acknowledge that some barriers remain.
Identified Accessibility Issues
The following areas may not be fully accessible:
- PDF documents: Some are not optimized for screen readers.
- Video content: Lacking captions or audio descriptions.
- Interactive elements: Certain menus, forms, and buttons may not be fully keyboard-navigable or may lack proper labels (ARIA).r.
- Images: Some missing or inadequate alternative text (alt attributes).
- Color contrast and zoom: A few elements may not meet contrast requirements or may not scale correctly when zoomed.
Ongoing and Planned Accessibility Enhancements
We are committed to improving accessibility continuously and are undertaking the following actions:
- Audit and update existing PDFs for screen reader compatibility.
- EAdd captions or transcripts to all new video content.
- Ensure complete keyboard navigation and proper ARIA labeling for interactive components.
- Provide meaningful alternative text for all images.
- Adjust color contrasts and layouts to enhance zoom responsiveness.
- Train editors and developers in accessible content creation practices
- Conduct periodic accessibility audits and perform user testing with assistive technologies
Statement Publication Date
This statement was prepared and published on 26 June 2025, following an internal self-assessment. It will be reviewed and updated as needed.
Feedback and Reporting Accessibility Issues
If you encounter barriers on our site or have suggestions for accessibility improvements, please contact us:
visunext UK Ltd
Victory House, Chequers Road, Tharston, Norwich, NR15 2YA, UK
Phone: +44 1508 535059 · Email: info@visunext.co.uk
We aim to respond within 14 working days and propose a suitable solution or workaround.
Complaints Process
If you are not satisfied with our response regarding accessibility:
- You may file a complaint under the Equality Act 2010 via the Equality Advisory and Support Service (EASS).
- For cross-border online purchases or services, you may also escalate the matter through the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/