Logitech Select Two Year Plan (per room)

Continuous operational readiness for meeting rooms with the Logitech Select Service Plan Large

Smooth communication is the foundation of successful meetings. With the Logitech Select Service Plan Large for medium-sized and large rooms, you can ensure the continuous availability of your video conferencing systems. IT managers are familiar with the challenge of keeping downtime to a minimum whilst efficiently managing a wide range of devices. This is precisely where this comprehensive service plan comes in, offering you rapid solutions and proactive management tools. This ensures your most important rooms are always ready for the next meeting. Get started with a solution that significantly simplifies your administrative processes.

The highlights of the Logitech Select Service Plan at a glance:

• 24/7 support: Direct access to technical experts with a response time of just one hour for rapid problem resolution.
• Accelerated product replacement: Minimise downtime with next-working-day spare part deliveries for all covered devices.
• Centralised video conferencing management: Full control and remote access to your room systems via Logitech Sync software.
• Full room license: One license covers all Logitech hardware in your medium-sized or large conference room.

The following chart provides a clear comparison of Logitech Services Basic, Essential and Select, as well as the respective service enhancements.

Maximum uptime through first-class conference room support

Enjoy continuous availability of your video conferencing technology. Direct access to expert Tier II support is available to you at all times. You will receive a qualified response to enquiries within one hour. This rapid response is complemented by an accelerated hardware replacement service. Should a device fail, you will receive a replacement on the next working day. For companies with more extensive licenses, spare parts are also available directly on-site, along with a dedicated Service Manager as your personal point of contact. This allows issues to be resolved efficiently, enabling your teams to focus on their core tasks without delay. The clear focus is on avoiding unnecessary waiting times.

Proactive management and in-depth insights

Maintain full control over your technical equipment. With the integrated Logitech Sync software, you can manage your meeting rooms centrally and clearly. You can remotely access the devices’ user interface directly and resolve faults without being physically present in the room. Furthermore, the system collects valuable data on room usage. These analyses help you make informed decisions regarding future investments. By connecting to systems such as ServiceNow, the software generates real-time notifications in the event of potential faults. This allows administrators to intervene before a problem disrupts the company’s workflow. The result is a noticeable reduction in the workload on the IT department.

Security and coverage for all components

Secure your investments for the long term. This plan offers comprehensive coverage for all Logitech devices within a room. You do not need separate warranty extensions for individual cameras or microphones. The license bundles protection for the entire room and provides planning security for a period of up to five years. This simplifies budgeting and significantly reduces the administrative burden of managing hardware contracts. Combined with smart room booking features such as Auto Book or Auto Release, this creates a perfectly coordinated ecosystem. Your meeting rooms are utilised to their full potential and the technology remains up to date at all times. A well-thought-out concept for professional working environments.

Our conclusion: Why the Logitech Select Service Plan is the ideal choice for your meeting rooms

The Logitech Select Service Plan for medium-sized and large rooms combines responsive support, comprehensive hardware coverage and intelligent management software in a single, centralised solution. The combination of prompt product replacement and remote access via Logitech Sync significantly reduces maintenance effort. At the same time, you substantially increase the reliability of your meeting rooms. We’re happy to help with any further questions. Simply contact us by email or phone for personalised advice. We look forward to hearing from you!