Logitech Select Three Year Plan (per room)

Article no: 1000023221

Product information

PEACE OF MIND FOR BUSINESSES

Logitech Select Large is a comprehensive service plan that offers reliability, continuity and peace of mind for businesses.

It offers highly responsive 24/7 support, a dedicated service manager, product replacement, expedited RMA, on-site spare parts, as well as advanced insights and analytics, including customisable alerts via the ServiceNow integration for Logitech Sync users.

Ensure your video conferencing solutions are always ready and operational when your teams need them – with a service plan focused on uptime and business-class performance, from a provider you know and trust.

ENTERPRISE-GRADE SUPPORT AROUND THE CLOCK
Logitech’s video conferencing solutions are enterprise-gradeand extremely reliable. However, should an outage occur when downtime is not an option, you can rely on technical support tailored to your solutions, available around the clock to provide the right level of assistance quickly. Think of Logitech Select as a helpdesk staffed by video conferencing specialists with experience in Microsoft Teams Rooms, Zoom Rooms and in-room devices running Windows and Android operating systems.

DEDICATED SERVICE MANAGERLogitech’s video conferencing solutions and individual devices make online teamwork simple and convenient. However, we know that it can sometimes be helpful to have a fresh perspective on your solution. That’s where a dedicated Service Manager can support business customers with more than 50 installed rooms. Rely on your DSM for setup, targeted technical support and troubleshooting within your video conferencing ecosystem, wherever you are.

PRODUCT EXCHANGE AND EXPEDITED RMA
Expect the best, but prepare for the unexpected. Logitech Select offers peace of mind with product exchange for all your Logitech devices in one room covered by Select, without the need for separate, device-specific warranty extensions. The accelerated next-working-day delivery of replacement parts minimises downtime and ensures business continuity in the event of a device failure. We have just the thing for you.

RMA IN A FLASH
Some areas for video collaboration – such as meeting rooms and training rooms – are business-critical and too important to wait 24 hours for new equipment in the event of a product failure. An immediate RMA offers the fastest possible product replacement with on-site spare parts supply for business customers who have set up more than 50 Logitech video conferencing rooms.

SYNC INSIGHTS PROVIDES OPTIMISATION INFORMATION
Logitech Sync collects data on how people use rooms and devices and compiles it into reports so you can optimise your rooms and collaboration technologies. Logitech Select includes advanced Sync insights and analytics that allow you to easily implement, manage and monitor your on-demand video conferencing solutions.

SERVICENOW INTEGRATION FOR WORKFLOWS
Would you like instant notifications regarding existing workflows? Logitech Sync makes it easier for the IT department to monitor and manage conference room devices and perform firmware updates via a unified web dashboard. The ServiceNow integration enables push notifications for events such as device shutdowns and room overbooking, allowing the IT department to optimise room availability and uptime whilst ensuring a healthy and connected workplace.

Technical data

Name	Logitech Select Three Year Plan (per room)
Article number	1000023221
Manufacturer SKU	994-000148
Model name	Select
Brand	Logitech
Product Type	Warranty extension
Condition	New
Warranty	36 Month
Warranty type	Bringin service Service and support information

Product safety

Person responsible for the EU
Logitech
Clarita-Bernhard-Str. 18
81249 München
Germany


info@logitech.com