Logitech Select Two-Year Plan Small (per room)

Maximum reliability for video conferencing with the Logitech Select Service Plan Small

When you invest in high-quality media technology, continuous operational reliability is crucial to your business success. We recommend the Logitech Select Service Plan as professional protection to ensure that your collaboration in small meeting rooms is never interrupted by technical issues. This plan specifically addresses the risk of downtime and takes the pressure off your IT department with expert support and proactive management tools. The plan is specifically tailored for use with the MeetUp, MeetUp 2 or Rally Bar Huddle and offers comprehensive protection for small meeting rooms. Secure the stability you need for your daily video conferencing sessions now.

The benefits of the Logitech Select Service Plan Small at a glance:

• 24/7 enterprise support: Get round-the-clock direct access to specialist technicians who guarantee a response time of under one hour.
• Extended hardware replacement: Minimise disruptions with fast next-working-day replacement of your hardware.
• Comprehensive device coverage: Protect all Logitech devices within your room for the entire contract term to safeguard your long-term investment.
• Integrated room management: Take advantage of advanced sync features such as remote UI access and room booking options for efficient workspace utilisation.

Efficient management and proactive control of your conferencing resources

The Logitech Select Service Plan gives you access to advanced software tools that allow you to manage your video conferencing infrastructure centrally and securely. Thanks to deep integration into your existing ecosystem, you retain full control over all systems at all times:

• Centralised system management: Benefit from structured deployment and configuration of your systems, as well as seamless monitoring and management of all devices.
• Optimised maintenance: Proactively manage software updates and use remote access to the user interface for rapid troubleshooting without the need for on-site visits.
• Intelligent workflow integration: Receive instant email notifications of status changes and use the ServiceNow integration for professional incident management.
• Modern room reservation system: Optimise your capacity utilisation through calendar integration with Microsoft 365 or Google Workspace, as well as automatic booking and approval functions.
• Custom branding: Customise the Tap Scheduler with your own background images and use Logitech View, including interactive maps, for better navigation within the building.
• Data-driven decisions: Use detailed insights and analytics on room usage to continuously improve your working environment based on real user data.

First-class support and rapid problem resolution for your business

Running your meetings smoothly requires more than just functional hardware. The Logitech Select Service Plan gives you the peace of mind that experts are immediately on hand to assist with any technical difficulties. The specialist Tier II technicians have in-depth knowledge of the entire ecosystem, including platforms such as Microsoft Teams, Zoom and Google Meet. Thanks to prioritised 24/7 customer support, enquiries are processed within the shortest possible time, ensuring your communications are restored as quickly as possible. This high level of support acts as a direct extension of your internal team and ensures reliable video collaboration in every scenario.

Minimising downtime through rapid hardware replacement

Despite the highest quality standards, technical faults can never be entirely ruled out, but with Select you are prepared for emergencies. The extended hardware replacement service ensures that, in the event of a fault, you will receive a replacement device as early as the next working day. This rapid response prevents days of downtime in your meeting rooms and conserves your resources. As the cover applies to all Logitech components in the room, there are no unforeseen additional costs for repairs or new purchases. You benefit from a predictable cost structure and the certainty that your technology will always remain up to date.

Smart management and optimised room utilisation

In addition to basic protection, the service plan offers you powerful tools for modern workplace management. Via the Sync management portal, you gain direct remote access to device status and can make configurations without having to be physically on site.Features such as Auto Book and Auto Release also optimise the utilisation of your rooms by automatically releasing unused capacity. Combined with Logitech View and interactive maps, your staff can quickly find an available workspace at any time. This proactive management not only boosts efficiency but also ensures greater satisfaction with the day-to-day use of your media technology.

Our conclusion: Why the Logitech Select Service Plan is the ideal choice for your business premises

The Logitech Select Two-Year Plan Small is the essential solution for businesses that refuse to compromise on their video communications. By combining 24/7 expert support, rapid hardware replacement and intelligent management tools , your investment is safeguarded in the long term and your teams’ efficiency is boosted. Contact us for personalised advice on your new service solution!